Outages and Emergencies
At Pioneer Electric, we make continued efforts to increase service
reliability and improve our facilities. We are involved in a constant
study of trends and new developments to ensure dependable service to our
members at the most economical cost.
What To Do if the Electricity Goes Off
First, check the fuses or circuit breaker. Then check your
neighborhood to determine if the electricity is off in your area. If the
area electricity is off, call Pioneer Electric and report it. Power
outages, trouble calls or emergencies may be reported to Pioneer
Electric at 1-888-551-4140, 24 hours a day.
When reporting an outage, please report:
- your name and phone number
- location of the service and account number, if available
- all information pertaining to the outage to help Pioneer Electric personnel locate the problem so power may be restored quickly
Life-Sustaining Medical Equipment
If you or any member of your family use essential life-sustaining
medical equipment prescribed by a physician, please let us know. Please
make Pioneer Electric personnel aware of this so we can contact you to
let you know about scheduled power interruptions for maintenance
purposes.
Please be sure to acquire a back-up power supply (batteries,
generator) for any medical equipment that requires a constant power
supply.