Your Account
Establishing Electric Service
In order to establish electric service, a person must speak with the
Customer Service Representative and fill out an application for
membership. Then a member must provide a credit history or pay a deposit
for electric service. Pioneer Electric accepts one of the following to
establish credit history or a security deposit:
Credit Letter
A credit letter may be accepted from any utility (gas, electric,
telephone) from the customer's previous location. The credit letter must
reflect 12 months of billing history with no more than three late
payments. The security deposit is waived if the member's credit history
is satisfactory and meets Pioneer Electric membership criteria.
Contract of Guaranty
A Pioneer Electric member may become a guarantor for a new member.
The guarantor's liability shall not exceed the amount of the deposit.
The security deposit for the new membership is waived upon the
guarantor's consent and creditworthiness.
Security Deposit
A security deposit may be paid in order to satisfy Pioneer Electric
membership requirements to establish electric service. The security
deposit may be paid in full upon the membership application or divided
over four billing cycles. A security deposit will be refunded, with
interest, after one year if the member has no more than three late
payments.
Pioneer Electric members may be required to provide security deposits for electric service if:
- It has been established that the member has an unsatisfactory
credit rating or has an insufficient credit history in which a credit
rating may be based
- The member has an outstanding, undisputed or unpaid service account with Pioneer Electric
- The member has interfered, diverted, or used the service of any utility in an unauthorized manner
For complete details regarding Security Deposits, you can download and print a pdf document.