Outage Inquiry

Pioneer Electric keeps detailed records of all power interruptions and events on our transmission and distribution system. At any time, members can contact us to find out about a specific event, its duration, cause and the steps taken to remedy the situation.

In many cases, outages are beyond our control. For example, they may be caused by high winds, ice storms or an automobile hitting an electric pole. However, we believe in keeping our members informed and reassured we are dealing with all outages in a timely manner.