Pioneer Electric keeps detailed records of all power interruptions
and events on our transmission and distribution system. At any time,
members can contact us to find out about a specific event, its duration,
cause and the steps taken to remedy the situation.
In many cases, outages are beyond our control. For example, they may
be caused by high winds, ice storms or an automobile hitting an electric
pole. However, we believe in keeping our members informed and reassured
we are dealing with all outages in a timely manner.